Relationship-Centered Communication (RCC)

This interactive 8-hour course will allow colleagues to share with one another their current approaches while building on existing strengths to more consistently achieve effective, efficient, and rewarding communications with others, particularly in clinical or team situations that are charged or challenging.  The strategies are appropriate for clinical and intra-team communication.  Indeed, many interdisciplinary teams already engaged in the seminar with positive results.

Click on the dates below to register


November 10, 2022      |      November 17, 2022      |     November 18, 2022


January 13, 2023     |     January 20, 2023     |     March 1, 2023     |     March 9, 2023     |     March 16, 2023

April 10, 2023             April 21, 2023               May 5, 2023        |      May 11, 2023       |     May 24, 2023

RCC for Equity in Healthcare

This half-day workshop will use the relationship-centered communication (RCC) skills framework to promote racial equity in healthcare. We will explore the impact of stereotype threat and unconscious racial bias on communication between patients and other members of the health care team. Participants will employ role-play to apply RCC skills as both preventative and restorative strategies in combating racism. Participants’ own cases will be simulated to enhance the relevance and direct application of the workshop content.